Subscription and billing - plans, invoices and storage

Written By Miro Flemke

Last updated 5 months ago

What are the subscription options?

Proyex offers various plans tailored to different team sizes and needs. You start with an 8-day free trial and can then choose the plan that’s right for you.

All plans can be purchased on a monthly or annual basis. You’ll receive a discount with annual payment.

Prices are available in EUR and USD — the currency is set during your first checkout.

Manage Subscription

Change plan

  1. Go to Billing in Settings.

  2. Click on Change Plan.

  3. Select the new plan — you’ll immediately see the price difference and which features you’ll gain or lose.

  4. Confirm the change. The billing will be prorated.

Change billing cycle

You can switch between monthly and annual billing at any time. The difference will be prorated.

Change payment method

Under Billing > Payment Method, you can view your stored payment method. Click Manage to update your credit card or other payment methods in the Stripe customer portal.

View invoices

You can find all previous invoices under Billing > Invoices. You can download invoices as PDFs.

Storage Management

Each plan includes a storage quota per user. Your total storage is calculated as follows:

Storage per user × Number of team members = Your quota

Storage is divided as follows:

  • Task files

  • Revision files

  • Project files

  • Media library

  • Chat attachments

  • Videos

  • Form files

  • Template files

Individual files can be deleted directly from the storage overview.

Trial Period

New teams start with a 7-day or 8-day free trial. You’ll receive an email reminder before it expires. After the trial, the selected plan will be automatically billed.

Cancellation

You can cancel your subscription at any time:

  1. Go to Billing.

  2. Click on Cancel Subscription.

  3. Confirm the cancellation.

After cancellation, your access will remain active until the end of the paid period.

Frequently Asked Questions

What happens if I invite new team members?

The number of members is automatically updated and billed on a pro-rata basis.

Can I rejoin after canceling?

Yes, you can sign up for a new subscription at any time.

What currency is used for billing?

EUR or USD — depending on the setting at the time of your first checkout. The currency cannot be changed afterward.

Tips & Notes

  • Select annual billing to take advantage of the discount.

  • Keep an eye on your storage — regularly delete files you no longer need.

  • Compare the plans carefully — downgrading may limit features and data.