Notifications — Stay Informed at All Times

Written By Miro Flemke

Last updated About 1 month ago

What are notifications?

Notifications keep you up to date on everything happening in your projects: new tasks, status changes, mentions, revisions, and more. You decide which channels and events you want to be notified about.

Notification Channels

Proyex supports four channels:

  • In-app: Notifications appear directly in Proyex with an unread counter. You can access them via the bell icon in the navigation bar.

  • Email: You’ll receive an email for each enabled event.

  • Slack: Notifications are sent as direct messages to your Slack account.

  • Push (Mobile App): You’ll receive push notifications on your smartphone via the Proyex app—with a descriptive title and preview. For chat messages, you’ll also see the sender’s profile picture and an image or PDF preview.

Which events trigger notifications?

Tasks

  • A task has been assigned to you

  • Task status has changed

  • A checklist item has been checked off or unchecked

Collaboration

  • You were mentioned in a comment (@mention)

  • New chat messages (as an email summary)

  • You were mentioned in a chat

Revisions

  • New revision created

  • Revision status changed (accepted/rejected)

  • New customer comment on a revision — Recent comments are bundled into an email sent to project members

Forms

  • Form submitted

  • Form was edited after submission

Guests/Customers

  • New guest created

  • Guest Activities

Marketing & Onboarding

  • Trial Tips — Onboarding emails with tips during your trial period

  • Inactivity Reminder — a friendly reminder if you haven’t been active on Proyex for a while

Other

  • Video Processed — Notification when an uploaded video has been fully processed

  • DNS Status — Change in the DNS status of your custom domain

  • Automation Failed — The person who created a workflow receives an email as soon as an execution fails (max. one email per workflow every 15 minutes)

System (always active)

  • Password reset

  • Email verification

  • One-Time Passwords (OTP)

  • Change email address

  • Account deletion (scheduled, canceled, completed, reminder)

  • Team deletion (reminder, completed)

  • Team invitations

  • Subscription notifications (created, canceled, resumed, changed, expiring soon)

System notifications cannot be disabled.

Customize Settings

  1. Go to your profile and select Notifications.

  2. You’ll see two tabs: Email and Slack.

  3. For each category (tasks, collaboration, revisions, etc.), you can turn individual events on or off.

  4. Use the quick actions "Enable All" or "Disable Optional" to quickly adjust all settings.

Push Notifications in the App

You can manage push notifications on your smartphone directly in the Proyex app—regardless of your email and Slack settings.

  1. Open the "More" tab in the app.

  2. Select Notifications.

  3. Toggle each type—tasks, mentions, forms, guests, chat, summaries, and more—on or off individually. Changes take effect immediately.

Some system notifications (such as security alerts) are always enabled and cannot be turned off.

Task Due Date Reminders

In addition to event notifications, you can enable due date reminders for tasks. This setting is team-specific—you can turn it on or off separately for each team.

Connect Slack

  1. Go to Profile > Notifications > Slack.

  2. Click Connect to Slack.

  3. Authorize Proyex in your Slack workspace.

  4. Once connected, Proyex will send you a test message in Slack.

You can disconnect Slack at any time in your settings.

Guest Notifications

Customers who access projects as guests have their own notification system. Guests can customize their settings on a per-project basis and choose which events they want to be notified about.

Frequently Asked Questions

Can I turn off all notifications?

All except for system notifications (password, verification, account deletion, team invitations, subscription emails, and other security-related emails). These will always remain active.

Do I need Slack to receive notifications?

No, Slack is optional. Email and in-app notifications work independently of it.

Do my settings apply to all teams?

The email and Slack settings apply to your entire account. Due date reminders are set on a per-team basis.

Tips & Notes

  • Enable Slack notifications for time-sensitive events like task assignments—that way, you won’t miss a thing.

  • Use @mentions in comments instead of emails to provide feedback directly within the project context.

  • Adjust your settings regularly—if you’re working on many projects, too many notifications can be distracting.